Terms of Use

Welcome to Blue Wings Travel and Tourism. By accessing or using our website, services, or booking systems, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy.

2. Services Provided

Blue Wings offers travel-related services, including but not limited to:

  • Airline ticket reservations

  • Hotel bookings

  • Tour packages

  • Visa assistance

  • Car rentals

  • Travel insurance

All services are subject to availability and the terms and conditions of our suppliers (airlines, hotels, tour operators, etc.).

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and up-to-date information.

  • Ensure all travel documents, including passports and visas, are valid for your journey.

  • Comply with all laws, regulations, and supplier requirements.

4. Payments & Cancellations

  • Prices are subject to change without notice until a booking is confirmed.

  • Payment terms and deadlines will be communicated during booking.

  • Cancellation and refund policies depend on the specific service and supplier terms. Some bookings may be non-refundable.

5. Liability Disclaimer

Blue Wings acts as an intermediary between you and third-party suppliers. We are not responsible for acts, omissions, errors, or negligence of suppliers, nor for delays, cancellations, loss, or damage arising from factors beyond our control (e.g., weather, strikes, political events, natural disasters).

6. Intellectual Property

All website content, including text, images, and logos, is the property of Blue Wings and may not be copied, reproduced, or used without written consent.

7. Modifications

We reserve the right to update these Terms of Use at any time without prior notice. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

8. Governing Law

These Terms of Use are governed by the laws of Lebanon, and any disputes shall be subject to the jurisdiction of the courts in Beirut.

View or Modify your Reservation:

  • Please enter the Reservation Reference or E-Ticket Number, and your last name as it figures in your reservation.
  • Click on "View reservation".
  • Please enter Order ID and Confirmation as it figures in your order.
  • Click on "View Order".